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Shop workers in the UK: have you experienced abuse from customers?
UK NewsBusiness•November 10, 2026 at 10:53 AMNational

Shop workers in the UK: have you experienced abuse from customers?

By Guardian community team•The Guardian - UK News

We’d like to hear from retail workers about their experiences of abuse, threats and violence at workMore than half of UK shop workers face abuse or attacks from customers every week, according to new research by the charity Retail Trust. The figure has risen from 33% to 54% in just two years, prompting calls for shoppers to show greater respect ahead of the upcoming busy Christmas period.We’d like to hear from retail workers about their experiences. Have you faced verbal abuse, threats or physical violence from customers or have you been filmed without your consent? Continue reading...

We’d like to hear from retail workers about their experiences of abuse, threats and violence at work

More than half of UK shop workers face abuse or attacks from customers every week, according to new research by the charity Retail Trust. The figure has risen from 33% to 54% in just two years, prompting calls for shoppers to show greater respect ahead of the upcoming busy Christmas period.

We’d like to hear from retail workers about their experiences. Have you faced verbal abuse, threats or physical violence from customers or have you been filmed without your consent?

Continue reading...

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